(9887) Software Support? Current and Prior Version Suppor

[User]

Does alpha OpenVMS 7.2-1H1 have "prior version support"? From what I can tell on it no longer has "standard support". If so, what does this mean (regarding getting tech support for system crashes, etc.)?

We received a desupport notice from Oracle Corp. regarding this. We are in the process of migrating off our alpha (which somewhat explains why we have not upgraded our older versions of Oracle/Rdb and Oracle). I'm the DBA and not the VMS system administrator.

[Wizard]

Information on Current Version Support (CVS) and on Prior Version Support (PVS) is referenced in the OpenVMS Frequently Asked Questions (FAQ). In particular, V7.2-1H1 is quite old and hence is no longer covered under CVS, and it is also not a PVS release. The FAQ has a pointer to tables listing release status and support schedules.

When a release is no longer covered under CVS, and when you lack a PVS contract and/or when the release is no longer covered by PVS, you will have to specifically negotiate for the purchase of any updates that might be required (if such updates are even offered and available), or you will want to upgrade to a CVS or PVS release. When a release is covered under CVS, and when a PVS contract is in place for a PVS release, updates are available as part of the existing contractual support coverage for the release.