(9827) DECwindows, Alternate Console, PBXGA/ZLXp-E?

[User]

I want to install VMS on a AlphaServer 2000 4/233 that was previously running
NT. When I switched to the SRM console I cannot get any display on the Monitor
(using a PBXGA-AA video card) or a serial terminal. I have unplugged the
keyboard, mouse, and moni
tor but still get nothing on the serial terminal. The terminal is a VT420 which
works as the console on a DS10 and AS200. I am using the same cables. Are
there any switch settings that need to be changed to force output to the
terminal? Also the LCD displ
ay on the 2000 seems to be OK - testing memory, starting CPU, etc. Does that
tell be that the firmware is good or could it have been hosed when switching
to the SRM. Thanks

[Wizard]

Troubleshooting for problems configuring and starting DECwindows are
included in the OpenVMS FAQ, as are details on configuring and setting
up an alternate (serial) console. Please start with those materials.

The PBXGA-AA is the ZLXp-E1 (TGA) series graphics controller, and that
controller requires the Open3D package be installed and configured for
the included device driver. Use of a PBXGB-AA, or (better) a more
recent graphics controller would be recommended.