(0019) print queues stalled by HP Powersave mode

[User]

When an HP printer is in Powersave mode, a job entered into a VMS print queue
using that printer will stall out. It would seem that whatever signal is
normally sent to "wake up" the printer is unknown to the queue/symbiont/form.
Is there a header (or some thing) that could be added to fix this?
Thanks

[Wizard]

You will need to determine (from HP) exactly what signal(s) are needed
to awaken the HP printer. I am not aware of any support for powersave
mode within OpenVMS print symbiont, nor within the DCPS package.

There are a large variety of HP printers, and a number of different
ways these printers can interface with OpenVMS -- further information
would be required before this can be resolved.

I would recommend contacting the DIGITAL Customer Support Center for
further assistance with this problem. (I am not aware of any general
DIGITAL testing of OpenVMS with third-party printers, other than those
Postscript printers specifically supported by the DCPS-OPEN package.
The various DCPS licenses have eliminated in DCPS V2.0 and later, all
DCPS capabilities are now part of your OpenVMS license.

As an obvious workaround, I would determine if the Powersave mode can
be disabled on the printer.

Someone may end up having to create a customized print symbiont to
process whatever signal(s) are required to awaken the printer...