VSI$SUPPORT.COM information and where to download the latest copy of the script

Everything about buying, using, and managing OpenVMS systems not covered by other sections.
Post Reply

Topic author
madsweeney
VSI Expert
Contributor
Posts: 15
Joined: Mon Jun 10, 2019 9:23 am
Reputation: 0
Status: Offline

VSI$SUPPORT.COM information and where to download the latest copy of the script

Post by madsweeney » Wed Jul 21, 2021 11:28 am

VSI$SUPPORT.COM is a DCL script originally authored by Homi Faris of VMS Software, Inc. VSI$SUPPORT.COM gathers hardware and software configuration from an OpenVMS system. The tool provides detailed or summary reports in html or text format. The VSI technical support team recommends downloading the tool and installing it on your OpenVMS systems.

We recommend you install and run vsi$support.com and provide the report whenever you report an issue to VSI technical support. Please download the script, review and output and consider how you can use the tool for your operations requirements. The tool is extensible, and if you have recommendation on other information to gather, please share your thoughts in this topic.

You can learn more and download the scirpt here: https://vmssoftware.com/products/vsisupport/

User avatar

martinv
Active Contributor
Posts: 40
Joined: Fri Jun 14, 2019 11:05 pm
Reputation: 0
Location: Goslar, Germany
Status: Offline
Contact:

Re: VSI$SUPPORT.COM information and where to download the latest copy of the script

Post by martinv » Thu Jul 22, 2021 3:05 am

Great tool for anyone who supports VMS systems! It gathers information using commands/qualifiers I have never come across - you learn something new every day... ;)

Something to fix in the next version: when it is executed via SYSMAN (on all nodes in a cluster), SYS$SCRATCH is not defined, resulting in

Code: Select all

$ @sys$update:decw$versions

%ANALYZE-F-OPENOUT, error opening sys$scratch:decw$Get_Image_Version_20F4A805.tmp as output
-RMS-F-DEV, error in device name or inappropriate device type for operation
...
DECwindows ident is			
DECwindows server ident is		
DECwindows transport ident is		
DECwindows xlib ident is		
DECwindows OSF/Motif Toolkit ident is	
DECwindows apps ident is		
DECwindows programming ident is		
DECwindows LBX utilities ident is	
DECwindows LBX proxy server ident is	
Just nit-picking.
Thanks for the effort you put into it!
Never underestimate the power of human stupidity.
(Lazarus Long, by courtesy of Robert A. Heinlein)


Topic author
madsweeney
VSI Expert
Contributor
Posts: 15
Joined: Mon Jun 10, 2019 9:23 am
Reputation: 0
Status: Offline

Re: VSI$SUPPORT.COM information and where to download the latest copy of the script

Post by madsweeney » Thu Jul 22, 2021 8:37 am

Thanks for the reporting the issue when SYS$SCRATCH is not defined, I'll give the feedback to the team.

Post Reply